Alberto900
2 Contributions
Water butt parts
I was slightly apprehensive about ordering from Evengreener due to some negative reviews I’d read. However I was pleasantly surprised! I ordered a replacement water butt lid and down pipe connector. The price was competitive and the items arrived in good time. There was even a own brand tap included FOC which was a nice touch. The only thing I’d suggest is better packaging as the film bag offers no protection for the plastic if handled roughly by the courier. However it did all arrive in tact. Thanks!
Good customer service
I ordered two Bokashi bins and a water butt from Evengreener and I have been happy with both my initial interaction with them and the after care I received. I needed a replacement lid for one of bins that had split and it came very quickly and at no extra charge.
Scarlett C.
2 Contributions
Poor communication
Item ordered was excellent as expected- unfortunately the communication post
Purchase was very poor - there was no advice of despatch - I had to chase for delivery info which was not forthcoming . Could have done a lot better
Ella Howell
3 Contributions
Harcostar Purchase
On this occasion I purchased yet another Harcostar Water Butt. I have 3 of this type and 2 other types. I am impressed by the quality of the Harcostar because it comes complete with stand, lid, tap & rain diverter. It is pre-drilled to accept the pipework from the diverter or other pipework which saves having to search for a hole saw of the correct diameter . The lid has an easy opener slide and with if a little WD silicon grease is added makes it more adaptable to use. EvenGreener supply the item relatively quickly even though the terms say 14-28 days mine took a about 10 days to arrive would have been quicker had the Courier not held it over a couple of days long but not a complaint in these days of staff shortages due to C19. I have been impressed by this Company because even though the price had increased since my last purchase it was still competitive with other suppliers. All in all 5 stars from me.
Great water butt
Great water butt. Seems to be very good quality and sturdy. Very quick delivery.
Abigail Carr
1 Contribution
Very competitive price and prompt…
Very competitive price and prompt delivery. Nothing to moan about. Wish I had bought 4 instead of 2.
Excellent product great company
Excellent product great company
Shawn Hill
2 Contributions
Felt it was a long time going…
Felt it was a long time going delivered, had a bit of trouble with one of the connections it kept l leaking but got there in the end.
Web site was easy to use but I could not find a place to fine my order, of course it could have been me!
Austin361
3 Contributions
Excellent service and quality items
I ordered four water butts but one tap was missing. This was sent immediately by post. The response was polite and apologetic. The goods were of good quality and price and exactly as described. Very good value.
Marshall886
6 Contributions
Disappointing lack of customer service
I ordered two Waterbutts on 30 May was told delivery expected in two weeks.
We are now 28th June still no delivery.
No one answers the phone, only way to get through is if you press to place an order.
When I phoned two weeks ago I was told it was with a courier, when it didn’t arrive I called back this time a male assistant answered ( again only way to get through is pressing 1 to place an order) he was quite rude and said I shouldn’t have been told it was being delivered as it would be the following week. This week is now the following week and still no word/ email of a delivery.
I ordered from them after reading positive reviews of good customer care.
I am very disappointed.
If they had honestly just said delivery in 4 weeks that would have been fine and I could have decided to place an order or not but to be constantly lied to is frustrating and not being able to get through.
good product
i have seen some similar products in garden centres etc, but not with the stand the extension etc, also delivered quickly
Maurice801
3 Contributions
Pleased
Got what was on the tin and very prompt.
Armstrong462
2 Contributions
Received my order quicker than…
Received my order quicker than expected. Pleased with it.
Elijah B241
3 Contributions
220l Blackwall compost bin
220l Blackwall compost bin totally overpriced cheap flimsy plastic. Doubt it will last a year.
I’ve bought all myvwaterbutts and…
I’ve bought all myvwaterbutts and accessories form this site. Never an issue. On this occasion got sent the wrong item. Spoke to a helpful pleasant girl in the afternoon and had the correct item sent out and revived the next day. Great customer focus!